Service Driven Transport is very excited to announce that, for another year running, we have been named Top 3PL Services Company by Logistics Tech Outlook!
Check out their article (to be published July 2024) featuring our CEO, Paul Massingill. Paul has walked in the shoes of Truck Driver, Logistics Manager, Director of Transportation, and Business Owner of both trucking and logistics, and brings extensive knowledge to an ever-changing industry!
Article Written by Logistics Tech Outlook
Texas school shooting: Service Driven Transport flies dogs to Uvalde to help kids, officers
Posted May 26th, 2022
Originally Posted Here by The Orange County Register
The Garden Grove police support dogs were sent to the small town of Uvalde, where 21 people, mostly children, were gunned down at a school this week.
Just last week, police support dogs Nellie and Misha were receiving pets from hundreds of Garden Grove students.
By Wednesday, they were in Uvalde, Texas, comforting students from Robb Elementary School. It was there, earlier this week, that a gunman killed 19 children and two adults.
“Within the first 10 seconds of walking in, I had two boys running over to pet the dogs,” said Garden Grove Police School Resource Officer Derek Link.
“One of them, he was probably a first-grader, said, ‘You heard about the shooting’? I said, ‘Yes. That was scary.’ Then he goes right back to petting the dogs and talking about his own dog,” Link described.
Link and his fellow officer, Patrick Julienne, were flown to Texas early Wednesday with their dogs, Nellie, an English black Labrador, and Misha, a white retriever. The dogs were recently introduced by Garden Grove Unified and local police as part of a new program to provide social-emotional support for students.
A benefactor of the program, former Garden Grove resident Paul Massingill, who owns a transportation company called Service Driven Transport, called the department and offered to fly Link and Julienne with their dogs to Uvalde.
“These K-9 units, there’s nothing but unconditional love that comes from these dogs,” Massingill, who accompanied the team to Texas, said.
Garden Grove Police Chief Tom DaRe said the officers and the dogs were en route within 12 hours. Their mission: Not only offer support to the children affected by the tragedy, but also to Uvalde police officers, some of whom lost family members in the massacre as well. As many as 17 other people were also injured in the attack.
“Whatever we can do for them, for that community and police family in Texas. This is the least we can do,” DaRe said.
“Officers, we go into robot mode when we have to get the job done,” Link said.
But when officers spotted Link and Julienne in uniform and saw their dogs, it helped to them to start chatting “and they got to be human,” he added.
Julienne said they spent the day at the Willie de Leon Civic Center in Uvalde, which was initially set up as a reunification site for children with their families. By Wednesday, it served as a counseling center.
The dogs “helped to change the mood of the people there and allowed them to better express themselves with the counselors,” Julienne said,
Misha and Nellie were two of multiple dogs on site to provide support as of Wednesday. However, they were the only police dogs on site, according to Link.
Julienne added: “It’s a small-knit town and everyone is connected.”
We’re pleased to sponsor the Festival of Flight again in 2023
Originally Posted Here by East Wenatchee Washington
On October 3, 1931, Clyde Pangborn and Hugh Herndon left Sabishiro Beach in Misawa, Japan, to fly Miss Veedol across the ocean in the first non-stop, transPacific flight.
After 41 hours in the air, Miss Veedol crash landed on the bluffs above East Wenatchee. The Wenatchee Valley has been connected to Misawa and the aviation world ever since and Pangborn’s Festival of Flight was created to celebrate this historic event.
Join us for a new, family friendly, community event! Learn about East Wenatchee’s aviation history, check out some amazing airplanes, grab some lunch from our delicious food vendors, watch the Taiko Drums perform, have your face painted, visit our exhibitors and have fun learning with their exciting Japanese activities!
This event is in conjunction with the Chelan Douglas Regional Port Authority.
Thank you Sponsors!
Service Driven Transport Recognized by Industry Association
Posted December 15th, 2022
East Wenatchee, WA – Service Driven Transport has been recognized by the
Transportation Intermediaries Association (TIA) as a Distinguished Member. This is the
fifth year in a row the company has received this honor. The company received
additional recognition for leadership, commitment, and dedication.
TIA acknowledged Service Driven Transport’s leadership in the third-party logistics industry, while bestowing special recognition for the company’s commitment to customer service and unwavering dedication to ethics and excellence.
Service Driven Transport was founded on the following principles:
TIA acknowledged Service Driven Transport’s leadership in the third-party logistics industry, while bestowing special recognition for the company’s commitment to customer service and unwavering dedication to ethics and excellence.
Service Driven Transport was founded on the following principles:
- Treat all people with respect
- Remember where we started
- Never compromise the integrity of any transaction
- Practice what we preach
These principles continue to guide the short and long-term goals and objectives of the
company.
“It is an honor to receive this recognition, especially from such a prestigious industry association. Our entire team works tirelessly to provide unparalleled customer service and we carry the highest integrity into every transaction. It is humbling to be acknowledged for what, for us, is just how we do business,” explained President and CEO Paul Massingill.
TIA provides leadership and direction for the 3PL industry and professionals to advance professional standards and business practices, to include the overall image and credibility of the profession and its ultimate contribution to society. TIA serves more than 1,700 third-party logistics members and helps them better manage their companies for growth and profitability. No other association provides more ways for third-party logistics professionals to grow, connect and to protect their business.
Service Driven Transport is North America’s first choice in transportation. The company was recently designated as a Top 10 3PL Service Company by Logistics Tech Outlook. With an on-time delivery rate exceeding industry standards and a claims ratio of less than 1%, it’s easy to understand why companies trust Service Driven Transport. As a privately held, family-run corporation, Service Driven Transport has earned a prominent reputation as a leader in supply chain management. The company is an asset-backed 3PL provider, trusted by some of the largest Fortune 500 companies and some of the smallest startups. The company headquarters are in East Wenatchee, Washington and boasts several satellite offices throughout the United States.
“It is an honor to receive this recognition, especially from such a prestigious industry association. Our entire team works tirelessly to provide unparalleled customer service and we carry the highest integrity into every transaction. It is humbling to be acknowledged for what, for us, is just how we do business,” explained President and CEO Paul Massingill.
TIA provides leadership and direction for the 3PL industry and professionals to advance professional standards and business practices, to include the overall image and credibility of the profession and its ultimate contribution to society. TIA serves more than 1,700 third-party logistics members and helps them better manage their companies for growth and profitability. No other association provides more ways for third-party logistics professionals to grow, connect and to protect their business.
Service Driven Transport is North America’s first choice in transportation. The company was recently designated as a Top 10 3PL Service Company by Logistics Tech Outlook. With an on-time delivery rate exceeding industry standards and a claims ratio of less than 1%, it’s easy to understand why companies trust Service Driven Transport. As a privately held, family-run corporation, Service Driven Transport has earned a prominent reputation as a leader in supply chain management. The company is an asset-backed 3PL provider, trusted by some of the largest Fortune 500 companies and some of the smallest startups. The company headquarters are in East Wenatchee, Washington and boasts several satellite offices throughout the United States.
Service Driven Transport awarded Top Freight Brokerage Firm of 2020 by Transport Topics.
Posted October 20th, 2022
Service Driven Transport is pleased to announce that it has been awarded the Top Freight Brokerage Firm by Transport Topics in October 2020. This prestigious award recognizes the dedication and hard work of Service Driven Transport’s team in providing exceptional service to its clients.
Transport Topics is a leading publication in the transportation industry. The annual Top Freight Brokerage Firm award is given to companies that demonstrate excellence in customer service, innovation, and industry leadership. Service Driven Transport was selected for this award based on its commitment to providing personalized service to its clients, as well as its use of cutting-edge technology to improve efficiency and streamline operations. “We are thrilled to receive this recognition from Transport Topics,” said Kyle Stewart, Executive VP of Service Driven Transport. “It is a testament to the hard work and dedication of our team, and we are proud to be recognized as a leader in the freight brokerage industry.”
Service Driven Transport has been providing freight brokerage services to clients across the country for over 10 years. The company specializes in matching clients with the best carriers for their specific needs, and prides itself on its commitment to providing exceptional service.
Transport Topics is a leading publication in the transportation industry. The annual Top Freight Brokerage Firm award is given to companies that demonstrate excellence in customer service, innovation, and industry leadership. Service Driven Transport was selected for this award based on its commitment to providing personalized service to its clients, as well as its use of cutting-edge technology to improve efficiency and streamline operations. “We are thrilled to receive this recognition from Transport Topics,” said Kyle Stewart, Executive VP of Service Driven Transport. “It is a testament to the hard work and dedication of our team, and we are proud to be recognized as a leader in the freight brokerage industry.”
Service Driven Transport has been providing freight brokerage services to clients across the country for over 10 years. The company specializes in matching clients with the best carriers for their specific needs, and prides itself on its commitment to providing exceptional service.
We are proud to support the ASPCA as a Guardian with a recurring monthly donation.
Posted October 20th, 2022
This important organization is a national leader in animal rescue, protection and placement, and donations from Guardians make their work possible. We encourage you to consider supporting their efforts to provide effective means for the prevention of animal cruelty throughout the US. Learn more and donate at: https://www.aspca.org/ways-to-give
BNSF to Stop Ingate of Temperature Controlled Intermodal Units
Posted September 12th 2022 by BNSF Railway
BNSF to Stop Ingate of Temperature Controlled Intermodal Units
This has strong implications for the transportation industry. Learn more at: http://www.bnsf.com/news-media/customer-notifications/notification.page?notId=bnsf-to-stop-ingate-of-temperature-controlled-intermodal-units
As you are aware, BNSF and the other railroads continue to actively meet with labor unions to seek agreements before the cooling-off period ends this Friday, September 16, 2022. Although we have now reached tentative agreements with nine of our 12 unions, every union has to be under an agreement to avoid a strike or other job action that will impact the movement of your freight.
With the deadline quickly approaching, BNSF must take action on a small subset of certain commodities before a service interruption to ensure our customers’ freight safety and security, including temperature-sensitive shipments.
- Effective Wednesday, September 14 at 12:01 am, BNSF will not allow Temperature Controlled Intermodal (TCI) units to in-gate at any of its intermodal facilities.
- Customers are encouraged to pick up their TCI units that have reached their final destination and units at origin that have not been loaded onto a train.
- Non-running TCI units used for dry bulk shipments may still be in-gated.
The situation remains fluid, and BNSF will continue to update you as more information becomes available. We appreciate your patience and ongoing collaborative efforts as we work to reach agreements with the remaining three unions to avoid disruption to rail service. If you have any questions, do not hesitate to contact your marketing representative.
Considerations When Selecting a Logistics Partner
By: Paul Massingill, President & CEO
If your business relies on an outsourced distribution channel, you likely understand the
importance of ensuring that your products arrive as promised, and when promised. This
is perhaps one of the most critical decisions your company can make. You could have
the best product, and ready and available store shelves, but if you’re product doesn’t
arrive as expected, you will miss sales opportunities. You’ve already gone to the work of
developing and marketing your product, now you need to make sure it reaches
customers. Selecting the right logistics partner can have a very real impact on your
reputation and your bottom line.
Unless you have a corporate supply chain, you are most likely outsourcing the logistics function of your business to a third-party provider. A reputable logistics partner ensures that your products arrive when, where, and as expected without any surprises or hidden costs. Here are some things to consider when selecting a logistics partner:
Reputation: Does the logistics company have a solid reputation for delivering on-time and as promised? You might consider asking them to disclose their on-time delivery and claims rates. These numbers will give you a strong indication of their proven ability to deliver. Reputable logistics companies will have an on-time delivery rate of 98% or higher and a claims rate of zero. That means that 98% of the time deliveries are made on time regardless of extenuating circumstances such as traffic and weather. The on- time delivery rate is a strong indicator of a company’s commitment to ensuring client success. The claims rate is an indicator of the frequency of damaged goods and highlights the care with which the company is likely to handle your product. It’s critical that your products arrive when and where promised, and in excellent condition. Service Driven Transport has worked hard to earn a 98% on-time delivery rate and a 0% claims rate. We live by one simple philosophy: Deliver Excellence In Motion every time. We have earned this reputation by consistently providing excellent service over many years, regardless of extenuating circumstances.
Trust: Do you trust the assigned Logistics Planner? Do they have the experience to creatively and quickly solve any problems that may arise? It’s important that you feel comfortable working with your Logistics Planner and that you have their contact information should you need to use it. After all, the Logistics Planner is the connection to your product while it’s in transport. Once you establish a relationship with a 3PL provider, you should rest assured that your products are a top priority and being handled by the best. The team at Service Driven Transport is not only experienced, they are also empowered to do what it takes to exceed the expectations of our customers. Sometimes that means remaining on-call well outside of normal business hours to ensure the successful delivery of a customer’s shipment. Sometimes it means going above and beyond to circumvent unexpected challenges like weather. It also means creatively maximizing loads across our deep client base. When you work with Service Driven Transport, not only do you have the support of our full team, you have a dedicated and experienced Logistics Planner who is working for you.
Fleet: What is the fleet inventory of the 3PL provider? Do they have enough equipment- or access to equipment- to meet your demand when and where needed? Before you select a 3PL partner, ensure that they have the equipment ready and available to deliver as expected. Logistics is a fast paced and fluid environment and you want to be sure that you’re not waiting on equipment when you are ready to move product.
Service Driven Transport has a fleet of trucks, trailers, and planes ready to deliver your product when and where it’s needed in the most efficient way possible.
Service Driven Transport is North America’s first choice in transportation. We have earned a reputation for being on time, every time. Our team has extensive experience, and our clients are loyal because they know that we consistently deliver excellent service. More than ever before, your company needs a reliable and cost-effective resource that you can trust to move your products. Service Driven Transport delivers Excellence In Motion. Learn more at www.servicedriventransport.com
Unless you have a corporate supply chain, you are most likely outsourcing the logistics function of your business to a third-party provider. A reputable logistics partner ensures that your products arrive when, where, and as expected without any surprises or hidden costs. Here are some things to consider when selecting a logistics partner:
Reputation: Does the logistics company have a solid reputation for delivering on-time and as promised? You might consider asking them to disclose their on-time delivery and claims rates. These numbers will give you a strong indication of their proven ability to deliver. Reputable logistics companies will have an on-time delivery rate of 98% or higher and a claims rate of zero. That means that 98% of the time deliveries are made on time regardless of extenuating circumstances such as traffic and weather. The on- time delivery rate is a strong indicator of a company’s commitment to ensuring client success. The claims rate is an indicator of the frequency of damaged goods and highlights the care with which the company is likely to handle your product. It’s critical that your products arrive when and where promised, and in excellent condition. Service Driven Transport has worked hard to earn a 98% on-time delivery rate and a 0% claims rate. We live by one simple philosophy: Deliver Excellence In Motion every time. We have earned this reputation by consistently providing excellent service over many years, regardless of extenuating circumstances.
Trust: Do you trust the assigned Logistics Planner? Do they have the experience to creatively and quickly solve any problems that may arise? It’s important that you feel comfortable working with your Logistics Planner and that you have their contact information should you need to use it. After all, the Logistics Planner is the connection to your product while it’s in transport. Once you establish a relationship with a 3PL provider, you should rest assured that your products are a top priority and being handled by the best. The team at Service Driven Transport is not only experienced, they are also empowered to do what it takes to exceed the expectations of our customers. Sometimes that means remaining on-call well outside of normal business hours to ensure the successful delivery of a customer’s shipment. Sometimes it means going above and beyond to circumvent unexpected challenges like weather. It also means creatively maximizing loads across our deep client base. When you work with Service Driven Transport, not only do you have the support of our full team, you have a dedicated and experienced Logistics Planner who is working for you.
Fleet: What is the fleet inventory of the 3PL provider? Do they have enough equipment- or access to equipment- to meet your demand when and where needed? Before you select a 3PL partner, ensure that they have the equipment ready and available to deliver as expected. Logistics is a fast paced and fluid environment and you want to be sure that you’re not waiting on equipment when you are ready to move product.
Service Driven Transport has a fleet of trucks, trailers, and planes ready to deliver your product when and where it’s needed in the most efficient way possible.
Service Driven Transport is North America’s first choice in transportation. We have earned a reputation for being on time, every time. Our team has extensive experience, and our clients are loyal because they know that we consistently deliver excellent service. More than ever before, your company needs a reliable and cost-effective resource that you can trust to move your products. Service Driven Transport delivers Excellence In Motion. Learn more at www.servicedriventransport.com
Service Driven Transport Announces Promotion
August 9, 2022
East Wenatchee, WA – Service Driven Transport has promoted Stephanie Cortez to
Outside Sales Manager. She previously served as a Logistics Planner.
An Arizona native, Cortez joined the Service Driven Transport team in 2021 and quickly established a reputation for providing outstanding customer service. In this role, she supports the sales staff and maintains a focus on growth.
“I appreciate the opportunity to work with a variety of clients to help creatively solve challenges. The entire Service Driven Transport team is outstanding, and I’m grateful for the ability to help guide their success,” explained Cortez.
“Stephanie’s professionalism, focus on our clients, and genuine likability are right in line with our objective of putting a face in front of the name. Despite all the digital transformations taking place, we love to connect our clients with our team to ensure the highest level of trust. Stephanie is an excellent example of this, and we’re delighted to promote her to Outside Sales Manager,” explained President and CEO Paul Massingill.
Service Driven Transport is North America’s first choice in transportation. The company was recently designated as a Top 10 3PL Service Company by Logistics Tech Outlook. With an on-time delivery rate exceeding industry standards and a claims ratio of less than 1%, it’s easy to understand why companies trust Service Driven Transport. As a privately held, family-run corporation, Service Driven Transport has earned a prominent reputation as a leader in supply chain management. The company is an asset-backed 3PL provider, trusted by some of the largest Fortune 500 companies and some of the smallest startups. The company headquarters are in East Wenatchee, Washington and boasts several satellite offices throughout the United States.
An Arizona native, Cortez joined the Service Driven Transport team in 2021 and quickly established a reputation for providing outstanding customer service. In this role, she supports the sales staff and maintains a focus on growth.
“I appreciate the opportunity to work with a variety of clients to help creatively solve challenges. The entire Service Driven Transport team is outstanding, and I’m grateful for the ability to help guide their success,” explained Cortez.
“Stephanie’s professionalism, focus on our clients, and genuine likability are right in line with our objective of putting a face in front of the name. Despite all the digital transformations taking place, we love to connect our clients with our team to ensure the highest level of trust. Stephanie is an excellent example of this, and we’re delighted to promote her to Outside Sales Manager,” explained President and CEO Paul Massingill.
Service Driven Transport is North America’s first choice in transportation. The company was recently designated as a Top 10 3PL Service Company by Logistics Tech Outlook. With an on-time delivery rate exceeding industry standards and a claims ratio of less than 1%, it’s easy to understand why companies trust Service Driven Transport. As a privately held, family-run corporation, Service Driven Transport has earned a prominent reputation as a leader in supply chain management. The company is an asset-backed 3PL provider, trusted by some of the largest Fortune 500 companies and some of the smallest startups. The company headquarters are in East Wenatchee, Washington and boasts several satellite offices throughout the United States.
Service Driven Transport adds to the team.
July 27th 2022
Edmond, OK – Service Driven Transport has announced the addition of Samantha Mills
as Office Manager in the Edmond, Oklahoma office. Mills brings more than 10 years of
office management experience to the team.
In this role, Mills oversees the staff and daily operations. She is focused on growth of the office and is tasked with hiring and training new employees. Mills began her career as a bank teller while still in high school and was quickly promoted into management. Since that time, she has refined her skills in a variety of managerial positions and has built a reputation as a critical member of a successful team.
Service Driven Transport is North America’s first choice in transportation. With an on- time delivery rate exceeding industry standards and a claims ratio of less than 1%, it’s easy to understand why companies trust Service Driven Transport. As a privately held, family-run corporation, Service Driven Transport has earned a prominent reputation as a leader in supply chain management. The company is an asset-backed 3PL provider, trusted by some of the largest Fortune 500 companies and some of the smallest startups. The company headquarters are in East Wenatchee, Washington and boasts several satellite offices throughout the United States.
In this role, Mills oversees the staff and daily operations. She is focused on growth of the office and is tasked with hiring and training new employees. Mills began her career as a bank teller while still in high school and was quickly promoted into management. Since that time, she has refined her skills in a variety of managerial positions and has built a reputation as a critical member of a successful team.
Service Driven Transport is North America’s first choice in transportation. With an on- time delivery rate exceeding industry standards and a claims ratio of less than 1%, it’s easy to understand why companies trust Service Driven Transport. As a privately held, family-run corporation, Service Driven Transport has earned a prominent reputation as a leader in supply chain management. The company is an asset-backed 3PL provider, trusted by some of the largest Fortune 500 companies and some of the smallest startups. The company headquarters are in East Wenatchee, Washington and boasts several satellite offices throughout the United States.
Service Driven Transport awarded Top 10 3PL Services Companies by Logistics Tech Outlook
Article Written by Logistics Tech Outlook
